Terms and Conditions

Welcome to Rivanya Ethnic. These Terms and Conditions govern your use of our website and your purchase of products from us, whether you are shopping from India or internationally. By accessing or using our website, you agree to comply with the following terms.

General

All content on this website, including images, designs, logos, text, and product photography, is the intellectual property of Rivanya Ethnic and may not be reproduced, copied, or used without prior written consent.

Eligibility

By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian, and are capable of entering into legally binding contracts.

Product Information

We make every effort to display our products, including colours, embellishments, and fabric details, as accurately as possible. However, slight variations may occur due to photography, lighting, screen settings, or the handcrafted nature of certain pieces. Such variations do not constitute a defect.

Pricing

All prices listed on the website are in INR unless otherwise indicated for international customers, and are subject to change without prior notice. For international orders, applicable currency conversion, customs duties, and import taxes are separate from the listed price and are the customer’s responsibility, as outlined in our Shipping Policy. We reserve the right to modify prices, offers, and promotions at our discretion.

Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of pricing or listing errors, stock unavailability, suspected fraudulent activity, or issues with delivery to a particular location. In such cases, we will notify you and, where applicable, issue store credit or arrange an alternative resolution.

Payments

We accept payments through the methods listed at checkout, including major cards, net banking, UPI, and other supported gateways for domestic and international customers. All payments are processed through secure, encrypted third-party payment gateways.

International Orders

Customers ordering from outside India are responsible for ensuring that the products ordered comply with the import regulations of their destination country. Rivanya Ethnic is not responsible for any customs restrictions, seizures, or additional charges imposed by local authorities.

User Responsibility

Customers are responsible for providing accurate shipping, billing, and contact information. Rivanya Ethnic is not liable for delays, additional charges, or delivery failures caused by incorrect or incomplete details provided by the customer.

Intellectual Property & Website Use

You agree not to misuse this website, including attempting unauthorized access, introducing malicious code, or using automated systems to extract data without our consent.

Limitation of Liability

Rivanya Ethnic shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, our products, or delays beyond our reasonable control.

Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website following any changes constitutes your acceptance of the revised terms.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India, regardless of the customer’s location, and any disputes shall be subject to the jurisdiction of the courts in India.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.